Legal
Subprocessors
Effective 2026-09-23
These are the companies that process personal data on Menivor's behalf, what each one does, which data it gets, and when.
1. Current subprocessors
Last updated 2026-10-19.
| Company | What it does for us | Data it receives | When | Where | Terms |
|---|---|---|---|---|---|
| Oracle Cloud Infrastructure | Application servers, rendering, our own database and queue servers, error tracking we run ourselves, and transactional email (OCI Email Delivery). | Account data, your content while it is rendered, usage and security logs, email address for service email. | Always | Germany (Frankfurt region) | Data processing terms |
| Cloudflare | Web app hosting, content delivery, network security, and object storage for uploads and finished videos (R2). | IP address and request data, your uploads and rendered videos. | Always | Global network | Data processing terms |
| Neon | Managed Postgres for the account and credit ledger. | Account data, purchases, plan and credit balance. | Always | Germany (AWS eu-central-1, Frankfurt) | Data processing terms |
| Clerk | Sign-in and account sessions. | Email address, name, sign-in identifiers, session and device data. | Always | United States | Data processing terms |
| Anthropic | Writing scripts, hooks and captions from your link or topic, and automated content-safety moderation checks (through our own AI gateway). | The text of your prompt, product page or topic, and brand details you add. | When you create a video that needs a script, or for moderation checks | United States | Commercial terms (include data processing terms) |
| Groq | Hosts the configured default script-writing and caption-generation language model (through our own AI gateway). | The text of your prompt, product page or topic, and brand details you add. | When you create a video that needs a script | United States | Data processing terms |
| OpenRouter | Routes language-model requests to its underlying model providers as a fallback when our primary script-writing provider is unavailable (through our own AI gateway). | The text of your prompt, product page or topic, and brand details you add. | When used as a fallback for script generation | United States | Privacy policy |
| Replicate | AI video and image generation, lip-sync, sound effects, and text-to-speech for clips that need them. | The prompt, script text, and any images or audio you supply for that clip. | When a video includes Replicate-generated video, image, lip-sync, SFX, or narration | United States | Privacy policy |
| Microsoft | Fallback text-to-speech narration when our own voice server is busy. | The narration text of your video. | When the fallback narration voice is used | See the provider's terms | Privacy policy |
| fal.ai | AI video and image generation for AI clips. | The prompt and any images you supply for that clip. | When a video includes AI-generated clips or images | United States | Privacy policy |
| ElevenLabs | Premium narration voices and brand voice cloning. | Narration text; for a brand voice, the voice sample you upload (never the verification recording). | When you use a premium voice or create a brand voice | United States | Data processing terms |
| HeyGen | AI presenter videos. | The script and the presenter settings for that video. | When you use a presenter style | United States | Privacy policy |
| Upload-Post | Posting your videos to the social accounts you connect, for some platforms. | The video, caption and the connected account's posting access. | When you publish to a connected social account | See the provider's terms | Privacy policy |
| Creem | Checkout, invoices and tax as our current merchant of record, including recurring subscription billing. | Name, email, billing country and address, purchase details. Card data goes to them, never to us. | When you buy a plan or credits | See the provider's terms | Privacy policy |
| Dodo Payments | Integrated as a merchant-of-record option for a planned payments migration; not yet processing live checkouts. | Name, email, billing country and address, purchase details. Card data would go to them, never to us. | Not currently active | See the provider's terms | Privacy policy |
| X (Twitter) Ads | Advertising conversion tracking pixel loaded on our marketing pages, to measure ad campaign performance. | IP address, browser data, and page-visit/conversion events. No account or billing data is sent. | Always | United States | Privacy policy |
2. What is not on this list
Social platforms you connect (for example YouTube, TikTok or Instagram) receive your videos because you ask us to post there; they process them under their own terms, as independent controllers.
Our own voice server, speech recognition, speaker check and error tracking run on our servers at Oracle Cloud in Frankfurt and are covered by that row.
3. Changes and your data processing agreement
We add a company here before it receives personal data and update the date above. Business customers who need a data processing agreement with Menivor, or want notice of changes to this list, can write to support@menivor.com.
How we use personal data is explained in the Privacy Policy, and how to export or delete yours in Your data requests.
Questions about this policy? Email support@menivor.com.
Menivor is an independent product built on third-party AI models. It is not affiliated with or endorsed by the makers of those models.